cisco unity call handler

[max_rivera]

I am trying to setup a unity call handler and setup a tree, for a school main number, that is using cisco Attendant console, is this possible?  I can set it up without the Attendant console, no problem, but would like the receptionist to use the Console, like normal.

[Jaime Valencia]

You are talking about two different things that are not connected, you can build your AA and send calls to AC, or send calls from AC to your AA. Exactly what are you trying to do here?

[max_rivera]

I have been asked to build a call tree for one of our schools, the main
number to the school is connected to the attendant console. Is it possible
to have the unity call handler go to the AC by selecting a number input
such as 0? Do I have to bypass the AC, altogether?

[Jaime Valencia · Accepted solution]

yes, you can adjust the caller input to send to any destination you want.

[max_rivera]

Thank you very much.  I will try this on Monday.