Member since ‎09-09-2022

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  • 50 Posts
  • 2 Solutions
  • 15 Helpful votes Given
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User Activity

Hello GurusHappy New Years to allI used a holiday script to quickly plan for this past monday after New years. It worked by keeping the close greeting (Go to after business Hours) for the monday but failed to return to normal after holiday check shou...
Hello AllI am new at scripting and built my first detailed script on UCCX System version: (ES08-13)NEW CSQ, NEW Script , NEW Skill, Agent assigned to Team which is assigned to CSQ'sI complete the attached script and when its called it...
Hello Team I have a task that has several Main lines (With Voicemail) for inbound calls, all set to shared lines and I want to convert it to a Hunt group with each user having an extention. I wanted to forward the main routable DID to a non routable ...
Hello Guru's I have a department who uses 4 Destops with cisco Jabber Version Build 284405  running, The issue is the users for this 4 station department is 8. So each user moves around signing in to Windows LDAP sync , then Jabber loads...
HelloI have a task from client who wants to have 4 departments set up as a call center through CCX, main reason is to get reporting. to avoid license issue. we decied to build a call handler to provide menu options and greetings. The transfer to user...
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Member Since ‎09-09-2022 09:18 AM
Date Last Visited ‎01-25-2023 12:06 AM
Posts 50
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