Cisco Unity Version 5.0(1) Unable to run a report.

[rferullo]

I was looking to see if anyone ever ran across this error. I am trying to run a Cisco Unity report, either a subscriber report, or a system report. I receive a message stating that the report was successfully queued. When I check the queue, I never see that the report ever starts running. When I checked the windows event viewer logs, I receive the following error message. Is there a service that is associated with Unity reports?

Event Type:    Error
Event Source:    CiscoUnity_RepMgr
Event Category:    REPMGR
Event ID:    20005
Date:        5/19/2010
Time:        1:13:33 PM
User:        N/A
Computer:    UNITYPRIMARY2
Description:
REPMGR ATLADVISE ERROR REPORTID 8 MODULE PREPROCESSPER HRESULT 0x80040201

Thanks in advance,

Robert

[Thomas Rouillard]

Hi Robert - I am running into the same problem. Do you know what the fix is?

Thanks in advance.

Tom