09-18-2012 06:57 AM - edited 03-19-2019 05:33 AM
We have a system that is running CME version 8.8 with 6945 IP Phones. It appears that these phones only allow for 3 personal speed dials. Is there a way to setup system speed dials? If so, how many?
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09-18-2012 07:02 AM
Hi James,
This may be helpful
In Cisco Unified CME 4.0 and later versions, up to ten text files containing lists of many speed-dial numbers can be loaded into flash, slot, or TFTP locations to be accessed by phone users. The ten files can hold a total of up to 10,000 numbers. Each list holds numbers that are in an appropriate format for dialing from IP phones and SCCP-enabled analog phones.
Up to ten bulk speed-dial lists can be created. These lists might be corporate directory lists, regional lists, or local lists, for example. The speed-dial numbers in these lists can be system-level (available to all ephones) or personal (available to one or more specified ephones). Each list receives a unique speed-dial list ID number (sd-id) between 0 and 9.
Speed-dial list ID numbers that are not used for global speed-dial lists are available to identify personal, custom lists that are associated with individual phones.
Cheers!
Rob
"Why not help one another on the way" - Bob Marley
09-18-2012 07:02 AM
Hi James,
This may be helpful
In Cisco Unified CME 4.0 and later versions, up to ten text files containing lists of many speed-dial numbers can be loaded into flash, slot, or TFTP locations to be accessed by phone users. The ten files can hold a total of up to 10,000 numbers. Each list holds numbers that are in an appropriate format for dialing from IP phones and SCCP-enabled analog phones.
Up to ten bulk speed-dial lists can be created. These lists might be corporate directory lists, regional lists, or local lists, for example. The speed-dial numbers in these lists can be system-level (available to all ephones) or personal (available to one or more specified ephones). Each list receives a unique speed-dial list ID number (sd-id) between 0 and 9.
Speed-dial list ID numbers that are not used for global speed-dial lists are available to identify personal, custom lists that are associated with individual phones.
Cheers!
Rob
"Why not help one another on the way" - Bob Marley
09-18-2012 07:15 AM
Thanks Rob!
I am not seeing what format the speed dials need to be list in the txt files as to numbering them and what numbers they will dial or how to access them from phone once setup.
09-18-2012 08:37 AM
Hi James,
No worries
The following is a sample bulk speed-dial list:
01,5550140,voicemail,hide,append
90,914085550153,Cisco extension,hide,append
11,9911,emergency,hide,
91,9911,emergency,hide,
08,110,Paging,,append
1. enable
2. configure terminal
3. telephony-service
4. bulk-speed-dial list list-id location
5. bulk-speed-dial prefix prefix-code
6. end
To place a call to a speed-dial entry in a list, the phone user must first dial a prefix, followed by the list ID number, then the index for the bulk speed-dial list entry to be called.
So, if the example list (shown above) was list number 7 with the default prefix, and we wanted to dial
914085550153 the user would actually dial #790.
Make sense? it takes some experimenting
Cheers!
Rob
"Why not help one another on the way" - Bob Marley
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