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COBRAS Error, Network connection is broken

jgolden
Level 1
Level 1

I am hoping someone can give me a hand. I am migrating from physical to virtual servers.   I was able to migrate the Call Manager using BAT, however I am attempting to use COBRAS to migrate Unity Connection.  I have worked through quite a few issues that are not discussed in the COBRAS documentation, namely: I have installed the informix driver (32-bit), change the windows path, activated and started the DB Replication Service, and enabled Remote Account on the server through SSH, and changed the timeout on the DB Replication in Unity to 1 day.  However, I now get an error message that states, "Error returned from ODBC Driver=ERROR Network connection is broken.

I can't seem to find anything on this error.

Sincerely,

James Golden

1 Accepted Solution

Accepted Solutions

Manish Gogna
Cisco Employee
Cisco Employee

Hi James,

As few more things that you can check are:

untrusted IP addresses are allowed

the user you are using has all the roles added

Manish

View solution in original post

2 Replies 2

Manish Gogna
Cisco Employee
Cisco Employee

Hi James,

As few more things that you can check are:

untrusted IP addresses are allowed

the user you are using has all the roles added

Manish

Thanks Manish! I was missing both of those. I did not have the "Remote Administrator" role, and "Untrusted IP Addresses" was not allowed under the SMTP server settings.

One more thing is to make sure that TLS is disabled, as it is required by default.

I also, finally, ran across an KB that explains it from start to finish.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-version-50/113181-cobras-cucx-00.html#enable

Thanks again,

James