Contact Center Express - Change the password

[Luciane de Medeiros Batista]

All,

Does anyone know how I change the password for Web access Contact Center Express through access OS Admin?

[anchoudh]

Hi Luciane,

Are you planning to change the password of the UCCX admin user ? if yes, than you need to go to CUCM Admin->End user page and select this user and do it.

Or if your query is different than the above, you can refer the below CLI link for more information.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/uccx851cli.pdf

Hope this helps.

Anand

Please rate helpful posts !!

[Luciane de Medeiros Batista]

Hi Anand,

I want to access the administration page UCCX and I can not.

I did an integration with LDAP (OpenLDAP). This may be the cause, right? If it is an End User, I probably lost it.

Luciane de Medeiros

[Bruno Rangel · Accepted solution]

Hi Luciane.

Once you haven't any access to your box, the good thing will be  think in open a Cisco TAC Case.

Please rate helpful posts !

[voipeee]

Please check this link..

https://community.cisco.com/t5/collaboration-voice-and-video/how-to-change-admin-and-cli-password-of-uccx/ba-p/3702143#M1957

[Anas Hafez]

I know this is an old thread and not sure if i exactly understood your inquiry but you can use the below CLI command

utils reset_application_ui_administrator_password
References
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Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) SU2