02-05-2017 10:04 PM - edited 03-19-2019 12:04 PM
Hi,
I want to know what exactly the cop file is?
1. Before upgrading UCCX or CUCM from one version to another version need to install cop file, but why
2. Without cop file its possible to upgrade the UC Version. If yes, then why we required this.
3.What cop file contains?
Thanks in advance
02-05-2017 11:41 PM
Hi,
Since you have not specified any versions i would suggest that you check the following links for Upgrade guides of CUCM and UCCX
http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html
http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-installation-guides-list.html
If you check the upgrade planning sections of these guides they list the details of the cop files needed, for example
From |
To |
Upgrade Type |
---|---|---|
7.x and older: upgrade to 8.6 first, then upgrade to 11.0(1) |
11.0(1) |
Refresh upgrade Required COP files: Optional COP files: |
8.0(x) to 8.5(x) |
11.0(1) |
|
8.6(x) to 9.x |
11.0(1) |
|
10.x |
11.0(1) |
Standard upgrade; no COP files required |
You can find more details about these cop files by checking their Readme files from the download links.
HTH
Manish
02-06-2017 01:57 PM
In short, they're patches for the system.
Whether you need a COP file or not, is determined by the upgrade path. And that you find after reading the upgrade guide and RN.
if it says it's required, is because it does a change to the system, or installs something, that is required for you to upgrade the system.
For example, the V3 RSA keys add the new keys that are used to sign the new ISO images, FW, etc. If you do not install that COP, the UC app won't recognize the new signature.
Think of them as the pre-requisites for a Windows app.
12-22-2020 06:40 AM
Hi all,
I did bring this answer from another topic but it might helps you;
COP stands for “Cisco Options Package”.
It's a compressed TAR/RPM file that has a .cop file extension.
The software installer untars the cop file and looks for a “copstart.sh” script inside it.
The copstart.sh script contains all the logic to install the accompanying files.
This script runs with root privileges.
Not always (It depends)
There are some COP files which are needed for ALL customers, and they get posted along with the UCCX image in CCO (Cisco Connection Online)
There are COPs posted along with 8.5(1)SU1 version which is applicable for all the customers.
In most cases, we do provide COPs to individual customers.
Nope, COP files CAN NOT BE UNINSTALLED.
A special request needs to be placed to the Engineering Team (BU), who will prepare a Reverse-COP to undo the changes to the COP file provided.
Otherwise, the Engineering Team can manually uninstall the COP file.
AFAIK there is an enhancement bug request for this, but to the day it is not possible to uninstall .COP files without reinstalling the system.
>
Here is the enhancement bug ID: CSCsk79534
>
https://tools.cisco.com/bugsearch/bug/CSCsk79534
Uploading/Installing a COP file to CUCM for CTS 1.8+
>
https://supportforums.cisco.com/document/103466/uploadinginstalling-cop-file-cucm-cts-18
>
http://www.cisco.com/c/en/us/td/docs/telepresence/cucm_cts/cucm_cts_admin_book/guide/cucm_cts_admin/cucm_cts_admin_managefiles.pdf
**********************************
Packet capture from the IP phone registered to CME
>
https://supportforums.cisco.com/document/12335066/packet-capture-ip-phone-registered-cme
copied >> @Mohit Grover
Best Regards,
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