Hi there,
I just wanted to add a reference to the great tips from my friends Manish & Chris (+5 each).
It looks like you are running a SCCP integration but the port settings have not been designated via Telephony Integrations > Port "specifically on cucsub"
Introduction: Issues to Consider When Planning Port Setup
Before programming the phone system, you need to plan how the voice messaging ports will be used by Cisco Unity Connection. The following considerations will affect the programming for the phone system (for example, setting up the hunt group or call forwarding for the voice messaging ports):
•
The number of voice messaging ports installed.
For a Cisco Unity Connection cluster, each Cisco Unity Connection server must have enough ports to handle all voice messaging traffic in case the other server stops functioning. The Cisco Unified CM server must have enough ports installed for all Cisco Unity Connection servers.
•The number of voice messaging ports that will answer calls.
•The number of voice messaging ports that will only dial out, for example, to send message notification, to set message waiting indicators (MWIs), and to make telephone record and playback (TRAP) connections.
See table 2-1
|
Field
|
Considerations
|
|---|---|
|
Enabled |
Check this check box to enable the port. The port is enabled during normal operation. Uncheck this check box to disable the port. When the port is disabled, calls to the port get a ringing tone but are not answered. Typically, the port is disabled only by the installer during testing. |
|
Server |
(For Cisco Unity Connection clusters only) Select the name of the Cisco Unity Connection server that you want to handle this port. For details, see Chapter 8 "Configuring Voice Messaging Ports for a Cisco Unity Connection Cluster." |
|
Extension |
Enter the extension for the port as assigned on the phone system. |
|
Answer Calls |
Check this check box to designate the port for answering calls. These calls can be incoming calls from unidentified callers or from users. |
|
Perform Message Notification |
Check this check box to designate the port for notifying users of messages. Assign Perform Message Notification to the least busy ports. |
|
Send MWI Requests |
Check this check box to designate the port for turning MWIs on and off. Assign Send MWI Requests to the least busy ports. |
|
Allow TRAP Connections |
Check this check box so that users can use the phone as a recording and playback device in Cisco Unity Connection web applications. Assign Allow TRAP Connections to the least busy ports. |
|
Outgoing Hunt Order |
Enter the priority order in which Cisco Unity Connection will use the ports when dialing out (for example, if the Perform Message Notification, Send MWI Requests, or Allow TRAP Connections check box is checked). The highest numbers are used first. However, when multiple ports have the same Outgoing Hunt Order number, Cisco Unity Connection will use the port that has been idle the longest. |
|
Security Mode |
Select the applicable security mode: • • • |
From;
Cheers!
Rob
