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CUCM 15 Device-Phone Page Locks When Searching by Description

Chris Austin
Level 1
Level 1

We recently upgraded to CUCM 15.

Since upgrading when we go to Device - Phone and search by description - contains the page will not return a search.  We then either have to log out and log back in or go to another section and come back.  We can search by device name or directory number with no issues.  Searching by description locks seems to be locking up more often.

The first time I noticed we had high CPU utilization but that turned out to be just a coincidence.  I was able to clear that by restarting the service.  Now CPU is normal but we are still intermittently getting locked out.

Has anyone experienced this or have any ideas as to what is going on?

1 Accepted Solution

Accepted Solutions

Chris Austin
Level 1
Level 1

This is related to CSCwj21390.

I applied the work around and resolved it.

View solution in original post

2 Replies 2

Check with multiple browsers, as it could be a browser issue. If the behavior is similar across all browsers, it looks like buggy behavior, and I would recommend engaging TAC to verify it.



Response Signature


Chris Austin
Level 1
Level 1

This is related to CSCwj21390.

I applied the work around and resolved it.