CUCM and CER and E911 Compliance

[PatrickCavell85782]

I am trying to confirm something. --> Is it correct that current Cisco UC A-Flex-3 licensing for an on-prem deployment includes all licensing to become fully compliant with current Federal E911 regulations (Kari's Law and the Raw Baum Act), including the ability to provide a "dispatchable location" for both on-prem and off-prem (nomadic) phones and softphones. I want to confirm that no additional products must be purchased. My assumption is that with A-Flex-3 licensing CER is included at no additional cost and the customer does not need to purchase any RedSky products.

Thanks for any guidance.

[Roger Kallberg]

As far as I know you’ll need to have additional services, like RedSky or Intrado to fully comply. CER it self is included in your licensing package, but it has gaps in the functionality for nomadic users. That’s why you need other services for this.

[PatrickCavell85782]

Thanks Roger

[KhanalZ]

We are evaluating RedSky for our E911 solution for nomadic users and we use Jabbers as softphones. Most of Jabber profiles are configured with user's primary number and a groups shared line. RedSky's My E911 app that is installed locally and users update their address based on their location. The E911 app is tied to a single number ie. the Jabber's primary number. When someone calls 911, the primary number is what is outpulsed to PSAP. So my question is, whether I can keep the shared numbers that i mention above without violating the E911 laws. 

[Roger Kallberg]

I can’t really comment on laws as that’s not within my area of expertise.

[Kathy N. · Accepted solution]

I can confirm that CER can be configured to meet Kari's Law but you'll need additional DID's that you can use for ELINs.  As for the Ray Baum act, that will require a 3rd party (RedSky, Intrado, etc.) unless you have Webex Cloud Calling.  Here's a link to the Cisco info about complying e911 with Cloud Calling.
https://help.webex.com/en-us/article/av6oo3/Enhanced-Emergency-Calling-for-Webex-Calling  

[PatrickCavell85782]

Thanks Kathy.

[iverson.justin]

Ran across this article, so standard 911 providers like ATT and Lumen with CER cant' provide nomadic e911 right? We'll need a carrier such as Bandwidth, RedSky, Intrado, 9line911?  Thanks