Unified Messaging with O365 not working after v.14SU3 - RESOLVED

[JeffreyJohnson7056]

ISSUE RESOLVED.  NOT SURE WHAT I DID OTHER THAN THE APP PERMISSIONS

I am getting errors with Unified Messaging connecting to O365.  I have followed the v14 config guide and updated my Azure Application Permissions to Application permissions from Delegated permissions.

Any guidance would be greatly appreciated.

                     Failed accessing xxxx@xxxx.xxx on outlook.office365.com

                     A possible reason for 403: Attempting access using HTTP when HTTPS is required.

                     HTTP status=[403 Forbidden] Diagnostic=[Bad response from server, HTTP code returned: 403] Verb=[POST] url=[https://outlook.office365.com/EWS/Exchange.ASMX] request...

[Elliot Dierksen]

I had this issue with the customer, and they ended up having to regenerate the client secret. I don't know if this is related to the same problem with LDAP integrations where the password is long. For those I had to re-enter the password for both the LDAP directory and LDAP authentication.

[Saima Harris]

Hi Jeffrey,

I am getting the same error and my Unified messaging is also not working.

Can you please let me know how did you resolve it ?

Thanks

[piyush aghera]

Hi.. what permissions did you change / what permissions do you have on Azure app? I have same problem.

[Brad Magnani]

@piyush aghera you may want to read this article if you haven't already: https://community.cisco.com/t5/collaboration-applications/reminder-cuc-um-w-o365-stops-working-with-legacy-permissions/td-p/5267296