CUCM Attendant Console maximize/restore window on receiving call

[dmoss]

One of our CISCO unified communications manager attendant console's (V6.1.2) is maximize/restore the software window on receiving call and I can't see where to change this so it doesn't? We have around 6 workstations set the same and none of the others bring up the console window on reeving a call so something has changed on this particular one.

[Manish Gogna]

Since this is CUCM 6.x and TAC won't support this the best i could suggest is to uninstall the AC application from the PC including all registry settings and reboot the PC followed by reinstall of AC client and see if that helps.

Manish

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[Rob Huffman · Accepted solution]

Hi there,

Just to add a note to the good tips from my friend Manish (+5)

You can use this method to enable / disable "Pop to Top"

Note: To toggle the pop-to-top feature on and off, press Alt + P.

Cheers!

Rob

[dmoss]

Thanks Rob, 

[Manish Gogna]

Thanks Rob for suggesting the fix.

Manish