06-24-2017 07:39 AM - edited 03-19-2019 12:34 PM
how do you pre-populate the DN in Cisco Unified Communications Manager
06-24-2017 07:47 AM
I am attempting to add Voice Mail Only users in CUCM on BE6K and then importing to CUCXN.
But I cannot get the Primary DN to be populated in the user in CUCM. Instructions say to "pre-populate the DN in Cisco Unified Communications Manager"
Error in BAT attempt - Users get added but warning Primary DN does not exist.
By-the-way -> No AD integration.
06-24-2017 07:55 AM
I think I understand the issue.
It is because you cannot populate a DN under the Primary DN field when the user isn't associated to a device. Only a user that is associated with a device (with a DN of course), you will see that you can select a DN in the drop-down box of the Primary DN field.
So... why not just create manually the Voice Mail users on the CUCXN itself? Why trying to import the users from the CUCM?
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