Unified Communications Infrastructure

Hi, We currently have cucm and IM/P 10.5 and we're looking to standardized our voice and video conferencing solution throughout the business offices. Using the current cucm for ISDN conf calls, internet for external IP conf and MPLS for site to site ...

Hi, I'm testing a Cisco TSP (Tapi) client on Win 10 connected to UCM 11.0. I'm using this guide: Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.0(1 Also using compatibility mode in Win 8 or Win 7, I can't proc...

I've intergrated Cisco Unified Operations Manager with my ACS, it had been working. I sign on with a ACS username, however after entering my username I now get http 500 error. How do I troubleshoot this?HTTP Status 500 - -----------------------------...

Hello When trying to debug a call studio project, on the console i see: *** An error occurred during initialization of Cisco Unified CVP VXML Server. The error was: java.lang.NoClassDefFoundError:  *** When pressing the connect button on the voice ...

I have an IM and Presence server that I cannot manage backups on.  version  9.1.1.41900-1 utils disaster_reovery device list       gives the following error.   Unable to connect to Master Agent host: Presence, Port: 4040. This may be due to Master o...

how do you pre-populate the DN in Cisco Unified Communications Manager

Hi Guys,  We have a number of people that have left the business in the last few months, we are using LDAP integration so when they are disabled in AD there account will eventually be removed from CUCM. Now I am having to delete CSF, TCT and their Us...

Hi All,   I have a user in cue that is setup for email notification.   smtp relay.    all others users are setup the same way and they work fine.   this user will not fwd vmails to email.   the smtp server shows no activity coming in at all for this ...

Hi All I do have a doubt regarding with the integration of Cisco attendant console with CUCM. Once the CTI Route points and ports are configured and registered with CUCM, how will we configure the call flow from main number to the attendant console ...

Hi guys We have Prime Collaboration Provisioning pretty much up and running, however there is a user that is jammed in a synchronizing state! The user was removed from CUCM before being removed from Prime. Now the user synchronization is looping with...

Errors in CER after configuring SNMPv3 and running switch port update. 1. Failed to retrieve SysOid of a device 10.10.100.10 Please check if device is SNMP reachable I added users on both CUCM and in CER with read/write/notify permissions and added ...