CUCM Configuration

[scooter817]

Hi Everyone

I worked for a company in the past that you were able to dial *12345 as an example and by dialing that it would take you right to a users VM. I want to implement this feature at my new job and I wanted to know if someone could tell me what steps I would take to get this feature setup.

Eric

[Suresh Hudda · Accepted solution]

Hi Eric,

Which VM do you have in your setup ?

As far as I understood from your post that, if simply someone dials xxxxx from their CUCM' phone then this will take them to voice mail and after that they can listen their voice messages after authentication success. If yes, then this a very basic thing in CUCM and it is implemented once while CUCM-Voice mail integration.

Please clarify above points so it will be easy to explain.

Suresh

[Aman Soi · Accepted solution]

Hi,

you can also refer the integration guide 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/integration/guide/cucm_sccp/cucintcucmskinny/cucintcucmskinny060.html

regds,

aman

[Rob Huffman · Accepted solution]

Hi Eric,

Just to add a note to the good tips from my friends Aman & Suresh (+5 each!)

I think the doc attached in the url below explains the steps you are looking for

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/26862-transfer-voicemail.html

Cheers!

Rob

[scooter817]

Thanks Rob

I actually got a hold of the documentation from  my previous job on how to set it up and it's the exact same as what you outlined in the link.

Eric