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About scooter817
04-12-2022
scooter817
Explorer
Recent Badges
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Member since
04-01-2008
656
Posts
20
Helpful
2
Solutions
Certifications
Latest Contributions by scooter817
Latest Contributions by scooter817
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SQL Command for CLI
Created by
scooter817
in
Unified Communications Infrastructure
04-03-2022
04-03-2022
Hi EveryoneI wanted to know if there is a SQL command that I can run from the CLI to find out how ma...
UCS C220 and CUCM 12.5.1
Created by
scooter817
in
Collaboration Applications
06-27-2021
06-27-2021
Hi EveryoneI was recently trying to upgrade my UC suite and it keeps failing, I had our VM engineer ...
Screen POP UCCX version 11
Created by
scooter817
in
Contact Center
04-19-2021
04-19-2021
Hi EveryoneThe company that I work for wants to enable screen pops for the call center agents so tha...
VG224 Replacement Options
Created by
scooter817
in
Unified Communications Infrastructure
03-30-2021
03-30-2021
Hello EveryoneI wanted to know what options do I have if I want to replace my VG224, I've googled an...
Smart License vs Flex License
Created by
scooter817
in
Network Management
03-24-2021
03-24-2021
Hi EveryoneI wanted to know can someone tell me if I'm correct in my thinking or not. We are in the ...
Licensing Question
Created by
scooter817
in
Other Collaboration Subjects
03-18-2021
03-18-2021
Hi EveryoneWe are in the process of renewing our Smartnet and I wanted to make sure that what I thin...
UCCX Configuration Question
Created by
scooter817
in
Contact Center
02-18-2021
02-18-2021
Hi EveryoneMy director wants to me to shutdown the CUCM cluster in our San Jose Ca. location and hav...
Removing CUCM Cluster And Setting Up Subscriber
Created by
scooter817
in
Unified Communications Infrastructure
02-18-2021
02-18-2021
Hi EveryoneI was know can someone tell me what is the best way to go about getting this done. Curren...
All Agents Forced To Not Ready
Created by
scooter817
in
Contact Center
01-12-2021
01-12-2021
Hi EveryoneI just had a call from several different call center managers stating that all the agents...
Reactive Debugging
Created by
scooter817
in
Contact Center
10-30-2020
10-30-2020
HI EveryoneI was recently trying to do reactive debugging on a script to see what was causing it to ...
Logged In Agents
Created by
scooter817
in
Contact Center
10-27-2020
10-27-2020
Hi EveryoneI have a script that I need to modify for our call center and I'm not very good at script...
Script Thinks I'm Busy
Created by
scooter817
in
Contact Center
08-31-2020
08-31-2020
Hi EveryoneI recently had to add in options into a script and the options are 1-4 and when users cal...
Changing Script Functions
Created by
scooter817
in
Contact Center
08-21-2020
08-21-2020
HI EveryoneCurrently our call center uses a script that when users call into the main number they he...
Re: Time of Day for a phone
Created by
scooter817
in
Collaboration Applications
08-05-2020
08-05-2020
Thanks JamieTOD routing is the only thing that I could think of but I've never configured it for a u...
Time of Day for a phone
Created by
scooter817
in
Collaboration Applications
08-05-2020
08-05-2020
Hi EveryoneMy manager is WFH and he wanted me to find out if this is possible, he wants to have it w...
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Public Statistics
Date Registered
04-01-2008
08:33 AM
Date Last Visited
04-12-2022
06:54 AM
Total Messages Posted
656
Total Helpful Votes Received
20
Helpful Votes Given To
User
Helpful Count
Nipun Singh Raghav
5
Jaime Valencia
5
paolo bevilacqua
5
See all >
Helpful Votes From
User
Helpful Count
PGE_JosephHiatt
5
Schar
5
jhnsnbrdlybj293
21
5
AK007
5
See all >