Hi EveryoneI was recently trying to upgrade my UC suite and it keeps failing, I had our VM engineer ...

Hi EveryoneThe company that I work for wants to enable screen pops for the call center agents so tha...

Hello EveryoneI wanted to know what options do I have if I want to replace my VG224, I've googled an...

Hi EveryoneWe are in the process of renewing our Smartnet and I wanted to make sure that what I thin...

Hi EveryoneMy director wants to me to shutdown the CUCM cluster in our San Jose Ca. location and hav...

Hi EveryoneI was know can someone tell me what is the best way to go about getting this done. Curren...

HI EveryoneI was recently trying to do reactive debugging on a script to see what was causing it to ...

Hi EveryoneI have a script that I need to modify for our call center and I'm not very good at script...

Hi EveryoneI recently had to add in options into a script and the options are 1-4 and when users cal...

HI EveryoneCurrently our call center uses a script that when users call into the main number they he...

Thanks JamieTOD routing is the only thing that I could think of but I've never configured it for a u...

Hi EveryoneMy manager is WFH and he wanted me to find out if this is possible, he wants to have it w...