cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1449
Views
0
Helpful
2
Replies

CUCM: how to keep Directory Numbers active without any assigned devices?

Hi guys,
my customers and I don't like the default CUCM behavior of setting a directory number to Inactive, as soon as there is no more device assigned.

If a phone gets deleted or a new DN assigned, the original DN usually is kept active for a certain amount of time and forwarded to the new DN or someone else.

But as the CUCM automatically sets the DN to inactive after the customer removes the last assigned device, he now has to remember to set the DN to active. Or otherwise the forward all settings is useless.

We could create Translation Patterns or assign a dummy device, but that's work that should not be required to be done.

So do you know of a parameter to change this behavior and keep directory numbers active?

Thank you very much, Johannes

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Hi Jaime, sorry for that. But my first post got marked as Spam and closed a few seconds after I opened it. So I opened a new one. Seems like a moderator might have opened the original post again. Johannes