CUCM sip trace

[Bekzod Fakhriddinov]

Hi guys. I have problem to see sip messages on RTMT -Real-Time date . When i try to click sip messages on Call Flow Diagram  i have

"There is no SIP message to display!
Please verify the following:
1.Check if the "Enable SIP Call Processing Trace" check box in "Unified Serviceability Webpage --> Trace --> Configuration --> CM Services --> Cisco CallManager" is enabled
2.Check if the trace level is set to State Transition, Significant, Arbitrary or Detailed" 

1 is enabled, 2 is detailed. I run RTMT as administrator. When I try to save messages on local pc  SDL folder is empty. 

CM version is 10.5.2 ,rtmt is 10.5.001

Anyone knows workaround to fix this ? 

Thank you 

[Ankoor Bek]

Please check if the selected server on the server list page is the the one hosting the call processing services.

Regards,

Ankoor Bek

[Bekzod Fakhriddinov]

where is the server list page ? I have 2 subscribers and 1 publisher . I opened rtmt with  publisher ip  , then with  both subs ips  , the same problem.  Calls coming round-robin to all of them . 

[Bekzod Fakhriddinov]

I don't have server list on the RTMT. When I run rtmt its asking which serevr to connect but traces shows from all servers . 

[Ankoor Bek]

I apologize for the confusion, after logging in to RTMT, do you select all servers to pull the traces from or specific servers?

[Bekzod Fakhriddinov]

I don't have server list on the RTMT. When I start  rtmt its asking which server to connect but traces shows from all servers . I attached print screen.

Thank you