CUCM v14.1 - CDR log filtering

[redward]

Was asked by management to pull a report of calls made to/from an external phone number to 3 of our internal extensions. The problem is, management wants the record for a timeline of the past month & these numbers take a high number of calls everyday. Is there an easy way to filter for what I want and pull a report like this?

Each time I try to do just a regular CDR analysis for just one of these extensions, it returns over 100 calls from the past month alone. If I could filter for just the external number that I am looking for before the report runs, that would make it a lot easier. 

Thanks in advance. 

[Roger Kallberg]

CM doesn’t have a built in CDR management tool that works in a good way. You’d be looking at loading the CDRs to a SFTP server and then work on the files with either a spreadsheet program or a purpose made CDR management system from a 3:rd party vendor.

[Mohammadreza Hadi]

as dear @Roger Kallberg said,
CUCM is just source of CDR logs.. 

i personally offer you to use Cisco Partner solutions for "Call Report" matter..

"imagicle" product is one the best in the market
they have a module called "Call Analytics" which is very good & reliable..

for more info about that, check their website:
https://www.imagicle.com/en/products/call-analytics/

[VoIP Engineer]

CUCM stores call data in it's CAR database, and you can export that data into a file.  From there you could use a free reporting solution like VoIP Detective to produce these reports.  This article talks about how to export data from CUCM:

https://support.voipdetective.com/en/support/solutions/articles/48001145900-manually-exporting-call-data-from-cucm