05-08-2012 12:54 AM - edited 03-19-2019 04:52 AM
Hi all i am login in CUPC but it is not registering in CUCM and also the dial-pad is not working..
i have cucm 8.0 ..can any one help me in this..thankkyou
shib
05-08-2012 01:34 AM
Hi
CUPC works in two modes - 'desk phone' (e.g. controlling your physical IP phone) or 'softphone' (it acts as a voice/video endpoint, with your laptop speakers/headphone/video camera).
Which mode do you want to use?
Aaron
05-08-2012 01:38 AM
I want to use it softphone... below is the snap shot what i am facing...
05-08-2012 02:02 AM
Have you added a Client Services Framework device to CUCM?
Have you associated that device to your end user account?
Aaron
05-08-2012 02:05 AM
YES... i did that..
05-08-2012 02:41 AM
Hi
Click 'Help/Server Health' to see what is and is not working.
If that doesn't help, post up a screen grab of the Server Health page as well as a problem report.
Aaron
05-09-2012 12:40 PM
Hi Aaron,
Thankyou for your help , after i add CUCM-PUB hostname and IP addresses in my PC C:windows/system32/drivers/etc/host file the issue resolved..
Have a look :
# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
10.135.200.6 cup
10.135.200.1 cucm-pub
10.135.200.2 cucm-sub1
10.135.200.3 cucm-sub2
05-09-2012 02:22 PM
No problem... but I'm not sure 3 stars was worth the effort :-(
05-10-2012 04:26 AM
now ok
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide