12-05-2012 06:50 PM - edited 03-19-2019 05:58 AM
I'm having trouble with desktop phone control. I did a wireshark trace and its doing a SIP register with my old mac SEPXXXX.
I swapped phones by changing the MAC address field in CUCM and re-associated it under end user.
Any ideas?
Thanks,
Mike
12-05-2012 08:43 PM
Did you exit the client and re-launch it? CUPC would need to pull down the new device asociation via the CCMCIP API. Also, CUPC only does SIP REGISTER for softphone mode. Deskphone uses CTI/QBE, not SIP.
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12-05-2012 08:47 PM
Presence server shows correct device MAC, but in the wireshark trace I switch to deskphone I see a SIP register with the old device name SEPXXX
I rebooted both CM and CUP
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