04-26-2019 12:16 PM
We have mailboxes that have a large amount of messages and we just want to delete all messages but not the mailbox in the Cisco Unity Connection 10.5, what is the quickest way? I tried to use "Bulk User Delete" but I believe that this version of cuc is not supported
Thanks a lot
04-26-2019 12:55 PM - edited 04-26-2019 12:56 PM
http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html
Unity Connection 7.0(1) and later - stand alone installations only. This tool does NOT work with Business Edition (co resident Connection and Call Manager) installations.
I would look at getting you message aging policies under control as well
04-26-2019 02:14 PM
04-26-2019 12:56 PM
Bulk User Delete says its compatible with 7.0(1) and later so I think it should work with your 10.5
http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html
Unity Connection 7.0(1) and later - stand alone installations only. This tool does NOT work with Business Edition (co resident Connection and Call Manager) installations.
Are you getting an error when trying to use it?
04-26-2019 01:42 PM
04-26-2019 04:49 PM
I would give it a try I don’t think the old business editions existed at version 10.5, the new be6k models are not the same thing.
04-27-2019 07:22 AM
You could try cranking down your aging policy, setting everything to 1 day. Then give it a few days to cycle though, then go back and set the policy back to where you need it to be.
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