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Deleting Chat History - CUPC ver 8.5 - Windows 7

joshua.gertig
Level 1
Level 1

Is it possible to delete chat history from a user's PC with CUPC ver 8.5? The user has windows 7. If so, where is the file stored? Thanks!

2 Accepted Solutions

Accepted Solutions

Manish Gogna
Cisco Employee
Cisco Employee

Hi Joshua,

Please check the following post

https://supportforums.cisco.com/discussion/11094261/remove-chat-history-cupc-8

HTH

Manish

View solution in original post

Please check the following path

C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History

HTH

Manish

View solution in original post

5 Replies 5

Manish Gogna
Cisco Employee
Cisco Employee

Hi Joshua,

Please check the following post

https://supportforums.cisco.com/discussion/11094261/remove-chat-history-cupc-8

HTH

Manish

Yes, I had seen that post prior to posting mine, but thanks.

That path seems to be specific to Windows XP. I was wondering if anynoe knew the path for Windows 7...

Please check the following path

C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History

HTH

Manish

Yep, just found it myself (had to enable hidden folders). Thanks Manish!

Good to know that.

Manish