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Enable End User Pin Synchronization-Error in Integration with CUCM and CUC

Community,

 

I am facing issues with CUCM/CUC PIN synchronization. CUCM version is 11.5.1.12900-21 and CUC is 11.5.1.12900-21.

 

Gone through the configuration like this too posts.

https://community.cisco.com/t5/unified-communications/unity-connection-cucm-pin-synchronization-is-not-enabled-due-to/td-p/2966993

https://youtu.be/p6m4gPv0ikE

 

But the problem is whenever I am trying to save the Enable End User PIN synchronization, the tick is not applying and still get not saved.

 

 

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Did you create the same end user name in both systems?

If using self-signed certificates, did you exchange them?

HTH

java

if this helps, please rate

kleintz
Level 1
Level 1

Hi to all facing the same issue.

I got this too, with CUCM version 12.0.1.22900-11 and could solve it in this way:

Just delete the application server, add it again and this worked for me. :)