enable License Reservation cucm 14

teamdv6199 · ‎05-19-2023

I installed cisco call manger 14. Eval period is over and I am trying to generate a license key and add it to software smart licensing.

I followed this for 12 but it the key It generated did not work:

Step 1. The device is not connected to the internet and is in the unregistered state.

Step 2. Use the CLI to enable the feature and get a License Reservation request code.

       admin:license smart reservation enable

       License reservation mode is enabled successfully.

       

       admin:license smart reservation request

       P:UCM,S:cc920,U:e53fc968-0253-4d61-a355-ba908a6cc920   -->   UDI

Step 3. Log into CSSM (Cisco cloud service) and enter the reservation code.

any ideas

Nithin Eluvathingal · ‎05-20-2023

What error you see on CSSM, you might need a TAC support.

teamdv6199 · ‎05-22-2023

It just says the reservation request code you entered is not valid. This is the code it generated (changed some of the numbers but this is what i put in smart license).

The doc for 12 does not spit out cb-pcisco and the key looks alot longer.

Enable Specific License Reservation for CUCM Version 12.5 - Cisco

CB-PCisco Unity Connection, D1f045233f06948c5b52a34XXXX5, D2XXXXX66f0be48c5922b340XXXXX7248-AaAaZDRze-21