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How do I logon to a Cisco Call Manager phone system?

Rweiss
Level 1
Level 1
  • I need to logon in to a Cisco Call Manager System; how do I do that and can I do that from my desk or do I have to connect to equipment?
  • I need to change the Time that it displays to the phones; how do I do that?
  • I need to add a New Phone to our system - same model
  • can you direct me to either documentation or training for future needs?

This is a CISCO Business Edition 3000 8.x

There are several more issues I would like to fix, but these are the main one at this time...

Can you help?

Roger

rweiss@hasatx.org

210-918-1360

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee

Roger Weiss wrote:

  • I need to logon in to a Cisco Call Manager System; how do I do that and can I do that from my desk or do I have to connect to equipment?

You can access the CallManager for day to day administration via a web browser.

Example:  https:///ccmadmin/

We cannot help you with the login username and password, so hopefully you have that information.

Roger Weiss wrote:

  • I need to change the Time that it displays to the phones; how do I do that?

SCCP Phones pull time from the CallManager itself.  The Date Time group in the Phone's Device Pool dictates the timezone offset.  SIP Phones need a Phone NTP reference to point to to pull their time, and also get their TZ offset via Date Time Groups.

Roger Weiss wrote:

  • I need to add a New Phone to our system - same model

You would go to Device > Phone then click Add New.  Alternatively, you can find another phone in the system which is the same model, and use the Copy feature.

Roger Weiss wrote:

  • can you direct me to either documentation or training for future needs?

Yes!

Online documentation:

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Online support (you're already here!):

http://supportforums.cisco.com/

Books:

http://www.amazon.com/Implementing-Unified-Communications-Foundation-Learning/dp/1587204185

http://www.amazon.com/Implementing-Unified-Communications-Foundation-Learning/dp/1587142538/

Classes:

http://www.globalknowledge.com/training/course.asp?pageid=9&courseid=15512&catid=206&country=United+States

Anthony Holloway

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