Hello Mauricio,
I think you can achieve this requirement , you have to perform below steps
1) Create CSS -EXTNL and PT- EXTNL
2)lets say from outside sombody is dailing 12345678 ie is your user DID number
3) then create a TP 12344567 and give PT-EXTN and translate this TP to your secretaries number
4) assign CSS-EXTNL to the gateway where the call is coming from, so that only gateway should have this access to this TP.
So whenever calls comes in from this gateway 12345678 it will hit the Gateway first then your TP and it will translate to your secretaries number and seceartary can answer phone by passing the user external everytime.
P.S once you have this , this particular user will not recieve any external calls, all calls shall be re-directed to secartary . In case user wants to attend external then you have remove this TP and CSS .
Br,
Nadeem
Please rate all useful post.
Br,
Nadeem
Please rate all useful post.