11-28-2012 08:25 AM - edited 03-19-2019 05:56 AM
We are updating info on the voicemail for our general mailboxes on all of our sites. The recording I have to make is long and basically the same for all the sites. Is there any way to import a greeting or copy and paste a wav file in to Unity so I can use one recording and don't have to record a minute long recording 16 times that I will screw up 100 times?
Solved! Go to Solution.
11-28-2012 09:22 AM
Ahh... You wrote 'unity' and my brain added the 'connection'. Sorry about that. From memory, it's a really similar process though. I did leave out a step though. In unity connection, after going to the greetings section you have to select the greeting you want to update/review (standard, alternate, etc). Then scroll down for the "play/record" button. I don't have a unity server to check but am hoping thatwill be close enough to get you there.
11-28-2012 08:41 AM
Sure - enter the mailbox and go to the greetings config section. Then click the "play/record" button. After the media master widget loads (you may have to sit through a java install if you've never used it), click "options" -> "open file". Then browse for and select the file...
11-28-2012 08:58 AM
I can't seem to find that option unless I'm looking in the wrong place. Is that in Unity Connection? I just have plain old Unity 7.0
11-28-2012 09:22 AM
Ahh... You wrote 'unity' and my brain added the 'connection'. Sorry about that. From memory, it's a really similar process though. I did leave out a step though. In unity connection, after going to the greetings section you have to select the greeting you want to update/review (standard, alternate, etc). Then scroll down for the "play/record" button. I don't have a unity server to check but am hoping thatwill be close enough to get you there.
11-28-2012 10:18 AM
Ok I feel dumb now. I never noticed the drop down arrow on the recording box. It has a paste from file option in there. Thanks for the help!
11-28-2012 10:44 AM
Great! Glad my poor memory was able to get you close enough.
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