Is there an API for querying UCM v8.x End Users?

[bobkmak00]

I am trying to find out what APIs might be available for an IVR application to query the list of end users configured on the UCM.

This would be for an auto-attendant type app which would be trying to route calls to specific users, so it would need at minimum a destination phone number to transfer the caller to.

Any pointers to documentation would be appreciated.

Thanks,

Bob Kmak

Convergys

[Aaron Harrison · Accepted solution]

Hi Bob

You'd be looking at AXL. Documentation is at developer.cisco.com, log in and from the 'select an API/SDK' box selected Cisco Unified CM Administration XML.

You can use the API to pull specific XML objects containing all user properties (or lists of XML objects in newer CUCMs), or just do quick DB reads (for example 'select * from enduser') and then do what you will with the results.

Regards

Aaron

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[bobkmak00]

Aaron,

Thanks!