12-10-2018 07:06 AM
Hello Cisco Community,
I am trying to do the IPMA configuration on CUCM V11.5.1 in order to enable the Manager Assistant configuration.
I was referring to a cisco doc to do so (link to this doc).
The problem I am facing is at step 5: "Configure Manager Enduser" instead of having the MAC address in Manager Information field, the scroll menu "Device Name/Profile*" appear empty and the same case in the "Controlled lines" (empty field) (See image in attachements).
P.S: I followed all the pervious steps without any problem.
Is anyboby know or has some suggestions for sharing ?
Thanks in advance :)
Ha.
12-22-2018 05:12 AM
12-22-2018 02:22 PM
Thanks for your reply Jonathan,
I checked what you proposed and it is properly associated to their account!
As you said it is been a while since you last saw IPMA in use, would you tell me what to use instead of it please, because I am new in VoIP.
Thank you again.
12-22-2018 02:55 PM
IPMA serves a niche use case but, at least in the US, it's fairly rare. Here's the qualifying questions I ask a user and the resulting configuration each requires:
12-22-2018 11:40 PM
@Jonathan Schulenberg thank you so much of yor helpfull information and tips :)
One more thing, can I make a Manager assistant configuration just by using Partitions and CSS?? (without IPMA)
12-26-2018 07:00 AM
08-30-2023 01:49 AM
Hi HamzaD!
did you maybe manage to resolve lack of "Device Name/Profile*" in Manager configuration? Seem to be hitting the same issue on CUCM 14
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