Level 3
Level 3
Member since ‎09-06-2007

User Statistics

  • 278 Posts
  • 6 Solutions
  • 80 Helpful votes Given
  • 155 Helpful votes Received
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User Activity

Hi! I had functional IPMA for years on the system spanning from 11.X to 14 (latest). Single Assistants are both connected to Multiple managers, and sometimes single Manager has multiple Assistants. Everything was working fine, until we did upgrade to...
Hi! Basically, I am trying to achieve a paying call center on UCCX. E.g. Customer calls into Call center, he is PIN-authenticated against the DB, and it is checked if he has enough prepaid minutes available in order to be connected to agents. If so, ...
Hello, As title says, I cannot join CUCM registered Room Kit Plus over expressway to Webex meeting which has end-to-end encryption. I get the following message on TV screen: "You can't join this meeting because your video system doesn't support end-t...
Hi,  Is it possible to get CDRs of all the ringings in the hunt lists/line groups before the call is answered. I am under the impression that I can get only CDR of the last Call leg, i.e. the one where the call was answered, and not all the jumps thr...
Hi, I have upgraded to CMS 3.3 and while trying to set webbridge3 to work I get the following message in status-> general: "WB3Cmgr: Could not find connection to update webbridge3 info" I have certs setup properly, both with client and server authent...
Community Statistics
Member Since ‎09-06-2007 05:44 AM
Date Last Visited ‎04-03-2024 12:05 AM
Posts 278
Total Helpful Votes Received 155