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ISSUE WITH VGW 3945

We are working an issue. 
We have two EI's on our VGW 3945 that are flapping at random times for about 5-10 secs based on spectrum logs. 
Here is a sample of the error we are seeing.  Any insight is apprecaited. 

  1. Wed 05 Jun, 2024 - 10:44:27 - The chassis' onboard agent is contactable. Any existing 'Blade Status Unknown' alarms have been cleared. (event [0x00010f72])
  2. Wed 05 Jun, 2024 - 10:44:27 - Alarm number 9071190 with probable cause id 0x10f71 generated for device LIV-VGW05 of type Rtr_Cisco. The severity of this alarm is MAJOR. (event [0x00010701])
  3. Wed 05 Jun, 2024 - 10:44:27 - Contact to the chassis' onboard agent has been lost. As a result the status of the chassis blades are unknown. (event [0x00010f71])
1 Accepted Solution

Accepted Solutions

Those look like errors from your NMS. That isn't going to provide anything that will help you much. You need to look at the logs of the gateway itself.

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2 Replies 2

Those look like errors from your NMS. That isn't going to provide anything that will help you much. You need to look at the logs of the gateway itself.

Thank you.. we are looking in that direction.