Unified Communications Infrastructure

Hello guys,  I have created a new cluster CUCM+IMP and i need to move all non-presence contact for jabber from old IMP to NEW IMP that are in different versions .. (11.5 to 14). I have tried to do that with export from OLD to import into NEW one but ...

Title says it all.... I have been digging into the CUCM AXL tool kit/SOAP/API area, but cannot find anyone using it in the real world. Most of these complicated setups seem to be achievable in CUCM GUI or the BAT tool or a 3rd party apps like 2nd Nat...

When I upgrade CUCM which version is 10.5.2  to CUCM 14 by  Fresh Install with Data Import, it get an error. I have checked  the destination server IP and the SFTP directory  and it's correct.  How should I troubleshoot ?  

Hi, all ip phone 7945 is not registering on CME 14.1 on SIP, while other ip phone like 8821/8841 are getting registered. ccsip message shows SIP/2.0 401 UnauthorizedTried to delete ITL file on cisco but the phone hang and restarted.Appreciate your su...

I want to upgrade CUCM from version 11.5 to 14SU3 but it failed. how can I troubleshoot it I have uploaded dataexport ciscocm.DataExport_v4.0.cop.sha512 on CUCM 11.5 and initiate dataexport on cucm to import it files on the CUCM version 14 SU3. what...

Hi upon checking we facing issues call failure & After further checking, notice our Voice Gateway not getting IP from the ISP. Already restart both ISP Router and Voice Gateway but still same. PRSO-VG#show ip interface briefInterface IP-Address OK? M...

Unable to any change in end device registered in cucm 12.5 version from gui.

Hello,Trying to upload a device package (File: cmterm-devicepack12.5.1.17083-2.cop.sha512) to a CUCM v12.5 (running only the Pub server) using both Solarwinds and/or Titan SFTP, but I get the following "error encountered: an unknown error occurred wh...

We have a requirement to configure TEHO for some of our users in latam countries. I enquired our sip provider and they say toll bypass is not allowed in latam countries. Would you know what are the legal laws there? For example I have a user in Brazi...

Hello for all, I have a Cisco CallManager 8.5 and after download the RTMT plugin from "CM administration" I can't login on RTMT. The issue indicate:"RTMT application cannot communicate with specified node/cluster" For this, I have made the next chec...

I have issues with calling the internal extension. Out calls from Location A to B is not connecting to particular extension, where as when calling the other ext to location B is working. Issues with 1 particular extension. Can you guide me if there i...