Jabber for Windows 9.0(5) - Carrier FAC

[Matthew Berry]

I have two clients running Jabber for Windows in CUCM 8.6(x) environments.  Both clients utilize carrier-based FAC for long distance and international calls.  When dialing outbound from the Jabber for Windows CSF device, the carrier beep requests the FAC input but the dialpad is not present. This prevents my clients from placing outbound LD/Intl calls from the softphones.

Is there a bug ID or feature request submitted to allow the dialpad on ringout?  If so, what is the ETA?

[Sam Alexander]

We're having the same issue. Does anyone know when this is set to be resolved?

[islam.kamal]

Dear

This is a bug kindly find the below links , but till now i did not show a solution for that.

http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/8_6/b_jabber_RN_mac.html

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCts59250

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCua28663

Thank you

please rate if this will help