Unified Communications Infrastructure

I have CUCM 7.0.2 and CUP 7, The CUCM is working now with its corporate Directory as the active directory deployment will delay for a while due to some issues, we need to configure the CUP to integrate with the users in the CUCM Corporate Directory, ...

Hello allI´m facing problems with CUCM 9.1 I downloaded from Cisco when I run it in the VMware I got the following screenWhat should I do to resolve it?Regards

We have a direct sip trunk to our cisco call manager (version 8.6) and we've got dial-in conferencing set up so users can now setup phone conferences using Lync.  I recently started to get reports of phone conferences that would just drop for no reas...

I'm trying to setup call manager for a voice lab.The CUCM install got pretty far....but apparently did not complete.  CUCM Linux boots up and starts the normal services file,networking, etc but then says,Installation failed, I was given an option to ...

I already posted this in Netpro, I have not seen any response so I thought I'll posted here since BU Engineers check this forum on a regular basis. Since this is not a tech forum I'll keep it short We have installed ESXi 5 on C-210 M2 servers for one...

Currently at our company, we have a 24 hour travel line. We have been able to use Time Period/Schedule and Partitions in CUCM to forward to different offices at different hours throughout the day. Below is what it is currently set up as.MondayTuesday...

I need to remove a Call Manager subscriber server from a 7.1 cluster.  The customer wants to run on the Publisher only (temporarily) while they decide what direction they are going to take with their phone system.All I have been able to find so far a...

Hi All,There are CUCM Cluster and two presence Servers, we want redundancy for Jabber clients. all Version 9.1When we configure SIP Trunk (on CUCM) to CUPS, there is an option to add multiple IP Addreeses to CUPS, however, there is an option for SRV....

Hi all,I'm currently having a problem with personal greetings in Cisco Unity v8.6. I am based in the UK and am able to record personal greetings with no problems, and they play as I would expect them to. My customer is using the same CCM and same Uni...

When the backups were setup everything worked.  I checked later and I'm getting this when checking the status:"Unable to send network request to master agent. This may be due to Master or Local Agent being down."All services are running.Any ideas?

                   I am having issues with  a Unity Connection upgrade. The primary server did the upgrade no issues. Th esecond server is failing with a error messages Installation of UCSInstall_UCOS_8.6.2.22900-9.sgn.iso failedAn unknown error occu...

We have a user who is hard of hearing and utilizes a relay service phone system.  All calls for him are transferred directly to the relay service.  The office he works in would like him to be listed in the sites directory.  They would also like for w...

Hi there,Can someone please tell me the difference between the following two devices?CIME-3400G-2CS-ACIME-3400EG-2CS-AThanks,Brendon.

Hi There,I have a scnerio and need expert suggestions on it. I have call manager on main site and express on branch. I want all the phones in branch to be connected with call manager on the main site and in case of wan connection lost the internal ca...