Hello guys! I am in the process of upgrading a CUCM 8.6.2.20000-2 and a CUCxN 8.6.2.20000-76 to version 9.1.1a. Both systems are working perfectly and are licensed. I have the following questions:1. I know that in version 9.x of ...
I have a customer with a UC520 that needs the following auto attendant behavior when a menu item is selected:If user at extension xxxx is on phone, put call on hold for 20 seconds, then try again. Repeat this until 120 seconds is up, then send to a d...
Hello everyone, in my second issue I ran into this weekend (bad luck?) while trying to backup a VM of our CUC Publisher. I gracefully shut down the publisher and made my backup, when I brought it back up the Primary server status switched to our subs...
I work for a school system and I have a question? Is there a way to force all users with voicemail to change their passwords at the same time IE the beginning of each new school year without using the bat tool? ThanksTim Jarrell I T Tech PWCS
Hello all,I'm currently working on the integration between TMS and Exchange/Outlook.Everything is working but I have a small issue with the Cisco Form in Outlook...When I create a meeting I see the tab "Cisco" at the top of the screen to change the T...
Hi,I'm currentely exploring 2 options for a customer, going CUCM and CUC directely or a 2 steps approach which is CUCM-BE 5000 first and then migrate to CUCM and CUC.I'm a little confused with the licensing part for the BE 5000 migration to CUCM and ...
We have agents using the Agent Desktop 8.5 that after they log in and attempt to maximize or minimize the screen the window minimizes to the bottom system try then you can't maximize no matter what you do. We are seeing this behavior on pc's with Win...
Hi,I have a few iphones running Mobile 8.0 and Mobile 8.1. Everything works fine except for the Directory.Im looking to get the the directory working on the Mobile 8.x phones; the Coorporate Directory (the same as in the IP Phones) is this possible ...
Hi,I have rolled out a few Cisco Mobile 8.0 & 8.1,It works fine except the directory.From the admin guide (http://www.cisco.com/en/US/docs/voice_ip_comm/cumc/cisco_mobile/iPhone/8_0/Cisco_Mobile_iPhone_8.x_Admin_Guide.html#wp868788),the only availabl...
I'm currently building a setup with 2xCUCM, 2xUnity Connection, 1xCCX, and 1xCUEAC servers. The customer has their HQ Corporate location, with 18 remote stores. On their old PBX, all after-hours calls to the remote stores would forward to a single ma...
How do I configure different " No Answer Ring Duration" time on each phone for Shared lines. Example if I have two(2) phones Phone-1 has extension 2000 as its line one, Phone-2 has extension 2000 as line 2, I would like when call comes on ext 2000 it...
Hi everybody,Does it exist an validated list of antivirus application which can be installed on CUEAC 8.6 application ?On Cisco Installing and Configuration CUEAC 8.6 document, url link is dead (404 Page not found).My customer use McAfee Viruscan Ent...
Dear all expert,I have trying to migrate a Cisco Unity from 4.x to 5.x by using COBRAS export & import tools.But when i try to import the DB into my new server with voice message, the COBRAS keep on prompt me the error as below:1/26/2011 9:03:25 AM: ...
I have just upgraded to CUPS 8.6.4, which resolves the Subject Alternative Name" Certificate issue, and am trying to get Calendar Integration working with Presence. When I look at the Presence Engine logs, It is sending the email address as the log o...
