03-07-2017 07:53 AM - edited 03-19-2019 12:11 PM
Hi,
We are in process of deploying Jabber Guest on Premises, I have installed "JabberGuest-11.0.0.37.ova" on VM, which gives me the attached screen. I am not sure how to proceed, also, I have downloaded the "JabberGuest-11.0.0.37-Upgrade-Onlÿ.iso", however it is not working.
Please suggest.
Regards,
Navinder Singh
03-07-2017 10:26 PM
Hi Navinder,
Please ensure the server requirements are met as per the Jabber Guest Install guide below
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Guest/11_0/icg/jabc_b_installation-and-configuration-guide-for/jabc_b_installation-and-configuration-guide-for_chapter_00.html
HTH
Manish
03-08-2017 01:20 AM
Hi Navinder,
I have never done installation of Jabber Guest.
But I suppose u are downloading upgrade only iso patch .This would be required when u have already Jabber guest running.
As per the link shared by Manish, it says
Download JabberGuest-11.x.x.x-New-Install.iso or access the file from the physical media you receive
regds,
aman
03-08-2017 01:30 AM
Aman is right, apart from checking the server and other installation requirements the first thing you need to ensure is that you have ordered the product and got the correct install media, not the upgrade media from cisco.com.
Manish
03-08-2017 01:32 AM
Aman is right, apart from checking the server and other installation requirements the first thing you need to ensure is that you have ordered the product and got the correct install media, not the upgrade media from cisco.com.
Manish
03-08-2017 05:56 AM
Hi,
Thank you for the information provided.
I have got the Image from Cisco "JabberGuest-11.0.0.37.ova", I have downloaded "JabberGuest-11.0.0.37-Upgrade-Only.iso" from Cisco, however it seems to be only the upgrade ISO and not the new installation.
I did not find "JabberGuest-11.x.x.x-New-Install.iso" on cisco.
Regards,
Navinder Singh
03-08-2017 06:11 AM
Just a thought :
Can u try placing order though PUT and check whether u get "New Install.iso" under e-delivery ?
In parallel, u can speak to Cisco Account Manager.
regds,
aman
03-09-2017 11:21 PM
Thanks Sir,
This deployment is for POC setup, I will not be able to order through PUT.
However, I have contacted AM in Cisco. he will be providing me with new OVA file.
Regards,
Navinder Singh
03-08-2017 11:29 AM
Dear
I have done the jabber guest deployment in few places so it will show you centos window same what you shared in a screenshot . follow below table to assign the
after adding
Configure eth0 | |
# | |
# vi /etc/sysconfig/network-scripts/ifcfg-eth0 | |
DEVICE="eth0" | |
NM_CONTROLLED="yes" | |
ONBOOT=yes | |
HWADDR=A4:BA:DB:37:F1:04 | |
TYPE=Ethernet | |
BOOTPROTO=static | |
NAME="System eth0" | |
UUID=5fb06bd0-0bb0-7ffb-45f1-d6edd65f3e03 | |
IPADDR=192.168.1.44 | |
NETMASK=255.255.255.0 | |
## Configure Default Gateway | |
# | |
# vi /etc/sysconfig/network | |
NETWORKING=yes | |
HOSTNAME=centos6 | |
GATEWAY=192.168.1.1 | |
## Restart Network Interface |
03-09-2017 05:52 AM
Hi Sushant,
IT will seems to be helpful, but my problem is I am not able to login to CentOS. I am sure after that I will be able to give the IP address.
Regards,
Navinder Singh
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