In an attempt to find out if Viewmail 8.5.6 would be useful to my company, I had installed it on my system (Windows 7 64-bit; Outlook 2010). Unfortunately, after installation, the Media Master ActiveX controller that is used to record greetings in Unity became "locked" to my account, preventing me from sending the recording option to a different phone number. When clicking Options, then Playback and Recording, I no longer get a pop-up allowing me to change my setttings from there. I cannot even get the Help/About Media Master screen to open. Even after uninstalling Viewmail, I am still having this problem. The only info I can get from the system is from a file called mm.properties, which contains the following text:
not sure if it matters anymore, but I learned that it was a change in Java versions that locked this feature away. don't remember the version anymore that worked, but, with all the security issues with Java lately, I have learned to do without this rather handy feature at this time. don't know if Cisco has fixed this in newer version of Unity or not - still using 8.5.