Play Call Handler for Unity 10.5 get error

[john_lee]

Hi, When I play the call handler on Unity 10.5.2 and I get this error"initMMApplet: InitMMAppletInstance Failed to get instance". Do you know how to solve this? Currently I plan to save this recording and upload to Unity 14.x, but fail to get it done. Do you know got other way to export out this recording?

Thanks,

John

[Maren Mahoney · Accepted solution]

That is a Java error in the Media Master Toolbar, which is a common problem in Unity Connection prior to v11.5 when the toolbar changed to HTML5. Take a look at the solutions provided here:

https://community.cisco.com/t5/ip-telephony-and-phones/initmmappletinstance-failed-to-get-instance/td-p/2918728 

Also: Google is your friend. If you search for "initMMApplet: InitMMAppletInstance" you'll see a variety of posts addressing this issue.

Maren

[john_lee]

Hi Maren,

Thank for your answer. I using COBRAS export and import to recover my issues.

Thanks.

John