RTMT Freezes

[dannoofWI]

Recent upgrade of UC to 10.5. I have updated RTMT on my laptop but when run it only lasts about 6 - 10 minutes before the whole app freezes. The only way to exit is through Task Manager. RTMT is version 10.5.

[Terry Cheema]

When that happens In the windows task manager - check your Performance to make sure your PC has enough resources.

If everything is normal how about try uninstalling and install it again if that makes anything better.

-Terry

Please rate all helpful posts

[dannoofWI]

Thanks Terry I tried those things with no luck.

I have found that RTMT version 10.0 from UCCX runs forever. That version won't work for Call Manager.

Dan

[ToddHobbs22565]

Is anyone having this issue with a newer version? We currently run 12.5 and when I downloaded the plugin it appeared that it would work, but after entering the username and password it would just freeze at loading.

[Roger Kallberg]

As this post is multiple years old and your question is off topic to the OP it would be advisable for you to create your own post to ask your question.

[jiahaurnyon]

Hi Todd Hobbs, 

Do you have a resolution to this problem? because currently we also facing the same issue. thank you

[Roger Kallberg]

Same applies to you as the advice given to @ToddHobbs22565. Don't ask off-topic questions to the OP on posts. For that it is better to create your own post to ask your question.

[jiahaurnyon]

Hi Roger Kalberg, 

Sure, i will create a new post later.