Member since ‎08-27-2008

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  • 88 Posts
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Users login to Finesse on Chrome (latest), they are on a VDI server accessed through Citrix Workspace. They experience an issue where they lose Live Data. It will spin on 'Establishing connection to Live Data', indefinitely. Only happens to one user ...
We upgraded UCCX from 12.0 to 12.5.1 es02 a couple weeks ago. There appears to be an issue where a call answered from one CSQ is transferred to another CSQ where it is answered. The Work Timer from the first CSQ (45 seconds) is following the call int...
I see we need to increase RAM to 20GB for our 400 agents.There is also mention of losing certificate CA's for our privately signed certs. Is that just a matter of copying the CA's from the server and reinstalling post-upgrade?Is there anything else I...
Managers are asking if we can add the 'Voice CSQ Summary Report' from the Supervisor display into the Agent Display.Is this possible? UCCX 12.0 
We are going to install SU 4 on our Call Manager version: install do we need to update the TSP installed on a 3rd party attendant console application?
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Member Since ‎08-27-2008 06:54 AM
Date Last Visited ‎04-13-2022 08:18 AM
Posts 88
Total Helpful Votes Received 10
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