Managers are asking if we can add the 'Voice CSQ Summary Report' from the Supervisor display into th...

We are going to install SU 4 on our Call Manager version: 12.5.1.12900-115.Post install do we need t...

I apologize if this has been covered, I couldn't find it.Can a Finesse agent see the status of other...

The reason this is brought up is when being Silent Monitored the agent sees there are more than 2 pa...

Thank you TimoV for the reply, but in Attachment 1 there are only 2 participants.

Sorry attachment 1 was not included.

We just upgraded to UCCX v12. Some of our agents displays are showing the number of participants in ...

We are CUCM 12.5 and using CiscoJVDI-12.0.0 in Citrix Desktop.If we create a multi-line Jabber the s...

Thanks George,We have that information which helps for the JVDI inside of Citrix. But these users ar...

Users are in a Citrix Thin Client environment. Some access a VM landing pad through Citrix. They wan...

Thank you for your response and you do have it correct. I had pretty much believed it couldn't be do...

We would like to know how many times the HTTP Request is sent and if possible how many responses we ...

UCCX 10.5We have a Finesse workflow that upon completion of a call will send HTTP Request with call ...

It is mid-morning and one of our subscribers and the IM&P server (Pub) have been running high cpu us...