Hi, all ip phone 7945 is not registering on CME 14.1 on SIP, while other ip phone like 8821/8841 are getting registered. ccsip message shows SIP/2.0 401 Unauthorized
Tried to delete ITL file on cisco but the phone hang and restarted.
Appreciate your support.
Thank you.
Phone Config:
voice register dn 60
number 6960
name User Operator
label User Operator
!
voice register pool 60
busy-trigger-per-button 2
id mac 1C1D.862F.0468
type 7945
number 1 dn 60
no digit collect kpml
dtmf-relay sip-notify
voice-class codec 1
username 6960 password Us6960
Debug ccsip messages:
000702: May 26 07:59:38.419: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:10.20.60.30 SIP/2.0
Via: SIP/2.0/UDP 10.180.60.29:5060;branch=z9hG4bK9be11579
From: <sip:6960@10.20.60.30>;tag=1c1d862f046800185e98d1d3-7243f6e5
To: <sip:6960@10.20.60.30>
Call-ID: 1c1d862f-04680017-871d1bbf-0ad067f1@10.180.60.29
Max-Forwards: 70
Date: Sun, 26 May 2024 07:59:14 GMT
CSeq: 122 REGISTER
User-Agent: Cisco-CP7945G/9.3.1
Contact: <sip:52F756C2-C54@10.180.60.29:5060;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-1c1d862f0468>";+u.sip!devicename.ccm.cisco.com="SEP1C1D862F0468";+u.sip!model.ccm.cisco.com="435"
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.0,X-cisco-xsi-8.5.1
Content-Length: 0
Reason: SIP;cause=200;text="cisco-alarm:14 Name=SEP1C1D862F0468 Load=term45.default Last=cm-closed-tcp"
Expires: 3600
000703: May 26 07:59:38.421: //66019/ADF54D95B225/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.180.60.29:5060;branch=z9hG4bK9be11579
From: <sip:6960@10.20.60.30>;tag=1c1d862f046800185e98d1d3-7243f6e5
To: <sip:6960@10.20.60.30>;tag=5334DE4A-410
Date: Sun, 26 May 2024 07:59:38 GMT
Call-ID: 1c1d862f-04680017-871d1bbf-0ad067f1@10.180.60.29
Server: Cisco-SIPGateway/IOS-17.3.5
CSeq: 122 REGISTER
WWW-Authenticate: Digest realm="all",nonce="6228361E0851FC95",algorithm=MD5,qop="auth"
Content-Length: 0
000704: May 26 07:59:42.419: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:10.20.60.30 SIP/2.0
Via: SIP/2.0/UDP 10.180.60.29:5060;branch=z9hG4bK9be11579
From: <sip:6960@10.20.60.30>;tag=1c1d862f046800185e98d1d3-7243f6e5
To: <sip:6960@10.20.60.30>
Call-ID: 1c1d862f-04680017-871d1bbf-0ad067f1@10.180.60.29
Max-Forwards: 70
Date: Sun, 26 May 2024 07:59:14 GMT
CSeq: 122 REGISTER
User-Agent: Cisco-CP7945G/9.3.1
Contact: <sip:52F756C2-C54@10.180.60.29:5060;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-1c1d862f0468>";+u.sip!devicename.ccm.cisco.com="SEP1C1D862F0468";+u.sip!model.ccm.cisco.com="435"
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.0,X-cisco-xsi-8.5.1
Content-Length: 0
Reason: SIP;cause=200;text="cisco-alarm:14 Name=SEP1C1D862F0468 Load=term45.default Last=cm-closed-tcp"
Expires: 3600
000705: May 26 07:59:42.421: //66019/ADF54D95B225/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.180.60.29:5060;branch=z9hG4bK9be11579
From: <sip:6960@10.20.60.30>;tag=1c1d862f046800185e98d1d3-7243f6e5
To: <sip:6960@10.20.60.30>;tag=5334DE4A-410
Date: Sun, 26 May 2024 07:59:42 GMT
Call-ID: 1c1d862f-04680017-871d1bbf-0ad067f1@10.180.60.29
Server: Cisco-SIPGateway/IOS-17.3.5
CSeq: 122 REGISTER
WWW-Authenticate: Digest realm="all",nonce="6228361E0851FC95",algorithm=MD5,qop="auth"
Content-Length: 0
