04-07-2021 09:30 AM
There were several reboots of Primary and Secondary SUBS. I noticed that Primary SUBS couldn’t authenticate on PUB. I tried to restore system from backup, but I cannot restore Primary SUBS.
Primary SUBS now serves ~3500 phones.
Finally, I have strange situation:
admin:utils dbreplication runtimestate
Server Time: Wed Apr 7 18:49:32 +03 2021
Cluster Replication State: BROADCAST SYNC ended at: 2021-04-07-17-57
Sync Result: SYNC COMPLETED on 706 tables out of 706
Sync Status: All Tables are in sync
Use CLI to see detail: 'file view activelog cm/trace/dbl/20210407_175345_dbl_repl_output_Broadcast.log'
DB Version: ccm11_5_1_13901_3
Repltimeout set to: 300s
PROCESS option set to: 1
Cluster Detailed View from SVRUA000101 (5 Servers):
PING DB/RPC/ REPL. Replication REPLICATION SETUP
SERVER-NAME IP ADDRESS (msec) DbMon? QUEUE Group ID (RTMT) & Details
----------- ---------- ------ ------- ----- ----------- ------------------
SVRUA000101 10.81.1.30 0.014 Y/Y/Y 0 (g_2) (2) Setup Completed
SVRUA000104 10.81.1.32 0.163 Y/Y/Y 0 (g_8) (2) Setup Completed
SVRUA000105 10.81.2.32 20.571 Y/Y/Y 0 (g_9) (2) Setup Completed
svrua102-103-group 10.81.1.31 0.298 Y/Y/Y -- (-) (-) Not Requested
SVRUA000103 10.81.2.31 0.255 Y/Y/Y 0 (g_10) (2) Setup Completed
svrua102-103-group it’s a name of Cisco Unified Communications Manager Group and it has correct Primary and Secondary SUBS. Moreover, everything is right in PUB Web Administration.
There should be SVRUA000102 (Primary SUBS)
admin:show network cluster
10.81.2.32 SVRUA000105.acme.net SVRUA000105 Subscriber callmanager DBSub authenticated using TCP since Wed Apr 7 18:45:09 2021
10.81.2.31 SVRUA000103.acme.net SVRUA000103 Subscriber callmanager DBSub authenticated using TCP since Wed Apr 7 18:18:17 2021
10.81.1.32 SVRUA000104.acme.net SVRUA000104 Subscriber callmanager DBSub authenticated using TCP since Wed Apr 7 18:28:38 2021
10.81.1.51 SVRUA000122.acme.net SVRUA000122 Subscriber cups DBSub not authenticated - INITIATOR since Wed Apr 7 15:03:23 2021
10.81.1.50 SVRUA000121.acme.net SVRUA000121 Subscriber cups DBPub authenticated using TCP since Wed Apr 7 15:03:40 2021
10.81.1.30 SVRUA000101.acme.net SVRUA000101 Publisher callmanager DBPub authenticated
Server Table (processnode) Entries
----------------------------------
10.81.2.32
10.81.1.32
10.81.1.30
10.81.1.31
10.81.2.31
SVRUA000121.acme.net
10.81.1.51
There are no Primary SUBS 10.81.1.31 SVRUA000102.acme.net
admin:set network cluster subscriber details CUCM SVRUA000102 10.81.1.31 acme.net
"CUCM SVRUA000102" is a duplicate entry.
Unable to add: SVRUA000102
Executed command unsuccessfully
admin:run sql select * from processnode
pkid name mac systemnode description isactive nodeid tknodeusage ipv6name fklbmhubgroup tkprocessnoderole tkssomode
==================================== ====================== === ========== ==================== ======== ====== =========== ======== ============= ================= =========
00000000-1111-0000-0000-000000000000 EnterpriseWideData t t 1 1 NULL 1 0
935ac2d6-5323-cac2-e81a-4c5c95a1e5c7 10.81.2.32 f Secondary TFTP t 9 1 NULL 1 0
bae67e02-3ed9-44e2-fc8b-33c3dc7a907d 10.81.1.32 f t 8 1 NULL 1 0
d08f0d9f-f943-4708-bb9e-49b91a1b5e29 10.81.1.30 f t 2 0 NULL 1 0
e90abb6b-c0ad-6bb0-1564-a350081b2819 10.81.1.31 f Primary Subscriber t 11 1 NULL 1 0
ed68c92b-79fd-db0f-e501-8d4c4516e3e6 10.81.2.31 f Secondary Subscriber t 10 1 NULL 1 0
1474eb6e-f9ea-4090-b185-41c9ed6ab413 SVRUA000121.acme.net f t 13 0 NULL 2 0
b2338c6d-ac07-4f03-adfe-4db1e25de703 10.81.1.51 f t 14 1 NULL 2 0
Please help to get out of this complicated situation.
04-07-2021 10:57 AM
By the look of this I would recommend you to reach out to TAC to get help with this.
04-07-2021 09:24 PM
Can you share the Server configuration from CUCM administration page. Need to see the servers configured.
Subscriber cups DBSub not authenticated - INITIATOR since Wed Apr 7 15:03:23 2021 >>> Your CUPS server is not authenticated, is this server UP and RUNNING ? is there a firewall between this server and CUCM ?
04-08-2021 03:19 AM
Hello Nithin,
I have uploaded some interesting screens from PUB.
Our primary goal is to connect Primary SUBS with PUB and get fully managed system. I'll try to check CUPS later.
There are no firewall between components.
Best regards,
Sergey
04-08-2021 03:51 AM
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