TFTP server varies in 9971 & 6941

[Vijay Patil]

We are using cisco 6621/41 & 9971 IP Phone in our network........

all ip phones are connected to same subscriber & are in same same device pool ...where if click on IP addess of phone and go to Network setup ...

9971 Phone shows only one TFTP server where

6921 / 41 show 2 TFTP server entry.....

Can we add one more TFTP server on 9971 model IP Phone ........

[Manish Gogna]

Are both of them getting IP through DHCP ? Can you share the screenshots of the network config from web pages of both the phones.

Manish
 

[Vijay Patil]

Hi Manish, please find the snap

[Aman Soi]

Hi Vijay,

can u share the config of DHCP server as well?

regds,

aman

[Manish Gogna]

Hi Vijay,

I do not see any TFTP server info on the 9971 page. Can you try creating a new device pool with a new callmanager group with a couple of servers in the callmanager group. Apply it on a 9971 and check the webpage. please let us know if the issue is the same.

HTH

Manish