12-09-2011 02:27 AM - edited 03-19-2019 04:05 AM
I've tried the troubleshoot guide to restart node services.
but the CRS admin page still cannot be displayed.
Pls kindly advise for other possible solution.
12-09-2011 02:32 AM
Is your CRS able to communicate with CUCM ( JTAPI Service Provider ) ?
Did you try rebooting the CRS if the service restart didnt help ?
GP.
12-09-2011 02:37 AM
the CRS can communicate with the Call Manager which reside in Linux server
while the CRS is in Window Server 2003.
I've tried to rebooting the Server but still unable to display the page.
12-09-2011 05:09 AM
oops, then the CUCM-CRS compatibility must be checked. Could you check the compatibility yourself or post the exact CUCM & CRS versions, so that I can check it.
GP.
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