12-14-2022 06:00 AM
I'm looking for a way to have a translation where our users can dial something, and have it routed to a number with an account code. On phones I can do a speed dial, however I'd like for users/nurses in rooms off of analog gateways (patient rooms) to be able to dial something for language services. I've looked into seeing if I can do this in UCCX, Unity Connection, or have some sort of dial-peer setup on a gateway. In looking at forums it appears there may be able to do this with a TCL script on the ISR's. Any guidance would be appreciated.
Example, users dial 1234, have it be translated to 888-123-4567,,1234,,5678 (with an account code and PIN)
12-14-2022 07:55 AM
Google / Forum search is your friend:
https://community.cisco.com/t5/collaboration-knowledge-base/pause-in-speed-dial-cucm-9-x/ta-p/3150844
Probably also working with translation or route pattern. But as always, you are free to test it on your own.
12-14-2022 09:35 AM
AFAIK this does not apply to translation or route patterns. Pause is applicable to speed dials.
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