UCCX CAD,CSD and CDA Versions

[bruce.wilkinson]

Does anyone know of a document which lists the CAD, CSD and CDA versions which are downloaded by default from UCCX. My UCCX version will 7.0(1) SR5, and I'm trying to determine this detail in advance of the install to satisfy the customers desktop SOE requirements. I don't think the desktop 'versions' are in synch with the UCCX app release version, hence the question..

Thanks

Bruce Wilkinson

[Aaron Harrison]

Hi

The versions are listed on the compatibility sheet : http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

They're listed under CAD/CAD-BE/CSD Client Version on the second page for whichever version you are looking at. There's a new 'feature' in 8.0 and above where the version numbers will now apparently match...

Regards

Aaron

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