Unified Communications Infrastructure

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I have a customer that wants to get the messages out of the undeliverable mailbox, however, when a user tries to access the mailbox id 99999 and enters the pin number it fails authentication. I reset the pin again, but still failed authentication. Is...

donmitswv by Beginner
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Hi,In our voicemail installation "Cisco Unity 4.2 Build 4.2(1)", it is possible to create a new subscriber, so the profile user can receive voicemail messages or can administrate welcome greetings.If I choose the "Alternate Extensions", I can add ext...

Hi,In our "Unified Contact Center Express Administration - 7.0(1)_Build168" installation, it is possible to install the program "Cisco Unified CCX-historic reporter" so we can make different statistic in the contact center.Is the same statistic repor...

HiWe are currently lookingt at upgrading out old 4.1 Call Manager to the latest Unified version with new hardware etc.In our organisation we also have a call centre where we currently use a third party ACD solutuon that links in with a tapi connectio...