Unified Communications Infrastructure

Hello.I installed Cisco Unity 7.x an integrated it with CUCM 7.x and Microsoft Active Directory 2003 server.All it´s working OK, but when the users send their messages throught microsoft outlook they check the option   Request a read receipt for this...

I have a customer that wants to get the messages out of the undeliverable mailbox, however, when a user tries to access the mailbox id 99999 and enters the pin number it fails authentication. I reset the pin again, but still failed authentication. Is...

Hi,When i'm using soft phone (CSF) its OK, but when i'm trying switch to desk phone i see this : Phone Error. Invalid credentials. [801]User control both devices, softphone and desk phone. CTI enabled, LDAP connected...

Hi guys,We are upgrading to CUCM 7.1 from 4.1(3), installing two new UCCX 7 boxes in HA mode and using existing Cisco Unity 5.0 server.As part of the upgrade we are moving the equipment into an externally managed data centre with the rest of our ICT ...

HiWe are currently lookingt at upgrading out old 4.1 Call Manager to the latest Unified version with new hardware etc.In our organisation we also have a call centre where we currently use a third party ACD solutuon that links in with a tapi connectio...

I am having some trouble logging into CUPC on my new CUPS server.  I've got CUPS 7.0.6, CUPC 7.0.2, and CUCM 6.1.3.Yesterday, both of the users that I had been using to test were not able to log in.  The client-side logs reported SOAP login errors.  ...

Hi All ,i was facing high CPU utilization with callmanager publisher server , i restarted the server so the memory utilization issue is fixed now . but after that i am facing issues with outgoing mobile calls only , calls are being established succes...

Dear sir,Iam trying for small lab setup i have cisco 2800 series router in that i have 2port FXScord is there now my set up isI connected router G0/0 to PBX ethernet port in that pbx i have ip gateway cord now iamtrying to configure the router in suc...

Hi,One of my customer is looking for automatic voice recording option on Call Manager Express witout pressing any softkey. Anybody has any idea how to do it?Thanks.

I have 7.1.3 Unity system and the problem I am having is when an external caller goes to voicemail they are allowed to talk for exactly 60 seconds then the call will drop, no warning, or nothing.  Internal users calling between each other can leave o...