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UCM - Where do you see what phone is been used by Ext Mobility

nickmac74
Level 1
Level 1

Hi

Call managed 6.1.2.1000-13

I have a profile using extention mobility and that profile is logged into a phone

I am struggling to find which phone this profile is logged into?

I cannot look at the back of the phone for the mac as I am remote - but unable to see where you find this?

Many thanks in advance

Nick

1 Accepted Solution

Accepted Solutions

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

Go to Device/Phones in CCMAdmin.

To the right of the screen just below the drop-down menus there is an 'Actively Logged In Device Report' - click 'Go' next to that.

You can then use the find criteria to search by directory number, profile name etc.

Aaron

Please rate helpful posts..

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

Go to Device/Phones in CCMAdmin.

To the right of the screen just below the drop-down menus there is an 'Actively Logged In Device Report' - click 'Go' next to that.

You can then use the find criteria to search by directory number, profile name etc.

Aaron

Please rate helpful posts..

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Spot on - new it was something simple

Many thanks and rated 5 star mate