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Unable to login to CUPC from WAN locations

acharyr123
Level 3
Level 3

‎03-08-2012 01:33 AM - edited ‎03-19-2019 04:33 AM

Hi,

I am using CUPS: 8.5 & CUPC: 8.5.4....From LAN, if i try to login to CUPC  it works fine. But from the WAN locations/branches if i try to login to CUPC it doesn't work. Sometimes it says: unable to contact cup server & soemtimes it goes for ever...

There is no firewall in between...Any clue??

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Aaron Harrison
VIP Alumni
VIP Alumni

‎03-08-2012 05:44 AM

Hi


Can you resolve the CUPS server name (i.e. ping it by name) on the remote site? May not be in the branch's DNS server...

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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