Unity Admin Account

[bigcappa1]

Guys,

One for the Unity Gurus, due to a migration we need to change the unityadmin account name on our Unity 7 server.

Is this possible without rebuilding.

For instance we have siteunityadmin and want to change it to regionunityadmin. What issues will this cause

many thanks

Paul

Sent from Cisco Technical Support iPad App

[Saurabh Agnihotri]

Hi Paul,

For any changes related to Cisco Unity Service Accounts (UnityInstall , UnityMsgStoreSvc , UnityDirSvc and UnityAdmin), the following steps can be followed:

1) Run Permissions Wizard(PW) with an account which is a member of Domain Admins and select the new service account names while running the PW.

* This will give the necessary privileges to the new Unity service accounts.

2)Run Service Configuration Wizard (SCW) from the UnityToolsDepot and select the new Unity Service Accounts in the confguration screens that follow.

* This will associate the Unity Services with the new Unity Service Accounts.

The above two steps should take care of everything in most cases. However, sometimes re-running Message Store Configuration Wizard(MSCW) may also be required.

NOTE: Make sure you take the DiRT backup of your Unity Server before making the changes.

Hope that Helps!

Regards,

Saurabh

[bigcappa1]

Saurabh,

Better late than never, I really do appreciate your response and thank you.

Apoligies for not responding sooner

Kind Regards

Paul